ORION269 (PTY) LTD, including WhatsMyBiz.App and the services listed here.
This page exists so that the other documents can be read against what the company actually runs. It describes the services in use on 09 November 2026. Where another document in this pack is narrower or more specific, that document governs.
Information touched: the business's contact and billing details; the business's own customer names,
telephone numbers and message content; message delivery records. Payments are processed by PayFast or
Yoco, and card details are never held by us. The public website uses a Google Tag
(G-G83X9YX29M) for audience measurement.
Governed by: Terms of Service, Privacy Policy, Business Data Processing Terms, Acceptable Use.
Information touched: a singer's first name or stage name, the songs they have asked for, the running order for the night, and the history of what was sung. Nothing else is required to take a request.
The music library stays on the host's machine. The karaoke files are held on the venue laptop - and, from time to time, on an external drive (a 4 TB drive holding further karaoke files) that the host connects when those songs are wanted. Either way the files are local: they are not uploaded to us, and video and audio are served from that machine to the screen in the room.
Where remote access is enabled, the console is reachable through Cloudflare Access, which requires a one-time PIN sent by email before anything is served. Access logs the email address used to sign in and the time of access.
Governed by: Terms of Service, Privacy Policy, Interactive Events and Live Queues.
ORION269 (PTY) LTD holds a licence through SAMRO for the music it uses, and subscribes to YouTube Music, Spotify and the Virtual DJ Pro plan for the tools and catalogue access those services provide.
Where an event takes place at a venue, the venue supplies its own music licence for live performances on its premises. Our licence and subscriptions are not offered as a substitute for a venue's own licensing obligations.
Karaoke files are commercial karaoke packs held locally; the licensing position for any particular track is that of the pack and the publisher it came from.
Information touched: email addressed to the company's own domains, stored as the original message together with its headers; files placed in the storage buckets by the company.
Mail and files are held in Cloudflare R2. Inbound email is accepted through Cloudflare Email Routing; outbound email is sent through Cloudflare Email Sending. Access requires a Cloudflare Access login, and the mailbox is not reachable without it.
Governed by: Privacy Policy.
Messages sent to published addresses on orion269.com are accepted by Cloudflare Email
Routing and delivered to a Worker, which stores each message in R2. Messages to addresses that are not
published are dropped. Stored messages are retained until deleted by the company.
Governed by: Privacy Policy.
Information touched, where a guest joins from a phone: a display name, a team or table name if the format uses one, a device identifier generated in the browser, and the answers, scores or song requests submitted during the event. No account and no password is required to take part.
The display name and team are shown on a screen in the venue. Guest devices are not tracked between events beyond what the browser itself stores.
Governed by: Interactive Events and Live Queues, Privacy Policy, Acceptable Use.
The following are used in the operation of the services above. The Privacy Policy lists what each may process, and the Business Data Processing Terms set out how they are engaged.
| Provider | What it does for us | Where |
|---|---|---|
| Cloudflare | Hosting, Workers and Pages, R2 object storage, D1 and KV databases, Access authentication, Email Routing and Email Sending, DNS, WAF | United States, Europe and other Cloudflare locations |
| Meta / WhatsApp | Delivery of WhatsApp messages where a customer's service uses that channel | United States and other locations |
| PayFast, Yoco | Payment processing for business customers | South Africa |
Audience measurement on the public website (Google Tag G-G83X9YX29M) | United States and other locations |
Cross-border transfers are addressed in section 8 of the Privacy Policy and section 8 of the Business Data Processing Terms.
Contact the Information Officer at it@orion269.com, or follow Data Subject and Deletion Requests. Records held by the company can be requested under the PAIA Manual.